A cleaner with five stars and 200 reviews can still ship your dress out of state, skip the intake inspection, use non-archival tissue in the preservation box, and have no policy if something goes wrong. Star ratings capture whether or not customers were satisfied....
New clothes smell like a store, feel stiff, and look perfect on the rack. What they also carry – chemical finishes, dyes, and residues from manufacturing and handling – is less visible but worth knowing about. Whether that changes what you do before you wear them is...
